Getting Started FAQ

These are the questions frequently asked by all users on the Wheelhouse College application.

How can I see the courses I've completed already?
Staff users can see his/her completed Courses in two places: right from the Dashboard or on the Your Courses tab. From the Dashboard, just click on the gree...
Fri, 20 Dec, 2019 at 5:06 PM
Where can I find course details?
Staff users can find Course details by clicking on Your Courses at the top of their screens. From there, they can find the Course they are interested in the...
Fri, 20 Dec, 2019 at 5:18 PM
Why can't I view some courses or lessons?
Courses must be taken in sequence; therefore, some Lessons will not be available until you watch the previous lesson. If you are a Staff user then you canno...
Tue, 16 Jul, 2024 at 3:03 PM
Why can't I (re)take the final exam?
You must view all videos/lessons in a course before you can take the exam.  You only have two shots at taking the final and must pass with an 80%. Conta...
Fri, 20 Dec, 2019 at 5:33 PM
What should I expect from quizzes and exams?
Quizzes and exams will be in multiple-choice and single-answer format. Quizzes will prepare you for exams by testing your understanding of course content...
Fri, 20 Dec, 2019 at 6:01 PM
How Can I Clear My Cache?
Clearing your Browser's cache frequently will allow you to experience the optimal performance of the LMS by keeping you up to date with our latest softw...
Fri, 20 Dec, 2019 at 6:02 PM
Why am I not getting e-mails from Wheelhouse College?
Sometimes our e-mails go to your Spam/Junk folder, so be sure to check there first. If it's not there, and you're sure you've entered the correc...
Fri, 20 Dec, 2019 at 6:03 PM
Are video subtitles available for any of Sam’s products?
Yes!  Users can watch Sam’s Garage videos with subtitles in English, French, German, or Spanish.  Additionally, Getting Started videos are available in more...
Sun, 5 Mar, 2023 at 8:21 PM
How can I read the Support articles in languages other than English?
Users can view the Wheelhouse College Support articles in more than a dozen languages.  To choose an alternate language click on the language drop down menu...
Sun, 5 Mar, 2023 at 8:20 PM
How can I change the language of the app or show subtitles for the Polaris and Indian GSP products?
The Polaris and Indian GSP products hosted on Wheelhouse College are available in more than a dozen languages. Once a user chooses a language other than Eng...
Sun, 5 Mar, 2023 at 8:23 PM