Getting Started FAQ

These are the questions frequently asked by all users on the Wheelhouse College application.

Which Browser should I use?
Wheelhouse College is designed and built to provide an excellent user experience across the latest version of all modern web browsers. To get the full exper...
Fri, 20 Dec, 2019 at 2:01 PM
How do I begin my training?
As a Manager/Admin user, when you log into your account, head to the Your Courses tab on your Wheelhouse menu. Locate the Getting Started course lessons in ...
Thu, 21 Oct, 2021 at 1:41 PM
How can I view my course progress?
Staff users: When you first log in, check out your Dashboard, where you'll get a quick glimpse of your recent activity and your progress through each...
Fri, 20 Dec, 2019 at 3:03 PM
Where can I find my profile information?
A user's profile contains information such as their name, e-mail address, phone number, title, department, Account Representative, managers, products, a...
Fri, 20 Dec, 2019 at 3:59 PM
How do I change or update my e-mail address?
We've created a quick video tutorial showing you how:  As well, below are written instructions with screenshots if you prefer:  Staff users ...
Fri, 20 Dec, 2019 at 4:08 PM
How do I print my certificates?
We've created a quick video tutorial showing you how:  As well, below are written instructions with screenshots if you prefer:  If an Admin...
Fri, 20 Dec, 2019 at 4:46 PM
How do I log out?
Staff users can log out by selecting their names in the upper right-hand corner of any Wheelhouse page and then clicking "Log Out." Administr...
Fri, 20 Dec, 2019 at 4:51 PM
What is the LMS?
LMS stands for Learning Management System.  The Wheelhouse College LMS is an easy and intuitive online learning environment designed to help action and adve...
Fri, 20 Dec, 2019 at 4:52 PM
What should I do if I think a test answer is incorrect?
If you believe you've found an error, please contact your Administrator and our team. You will receive a speedy response if you reach out to our team at...
Fri, 20 Dec, 2019 at 4:54 PM
How do I update my password?
If you've forgotten your password, go to the Wheelhouse login page and click "Forgot?" After you enter the e-mail address associated with your...
Fri, 20 Dec, 2019 at 2:16 PM