Administrative and Management FAQ
These are questions frequently asked by Wheelhouse Administrators
As an Administrator or Manager, you may need to delete a user. Keep in mind that if you do that, the user will be deleted immediately and lose access to and...
Fri, 17 Sep, 2021 at 2:30 PM
Occasionally, you may wish to change a user's role from Staff to Manager or Administrator, and maybe even Account Representative. Click on the links bel...
Tue, 8 Oct, 2019 at 12:55 PM
As a Manager, Administrator or Product Owner, you will need to seat users in products before enrolling them so that they can begin training. Here's how:...
Fri, 12 Nov, 2021 at 1:56 PM
Only an Account Representative can do this. Scenario 1: When a dealership has a subscription to one or more products on the Wheelhouse College site ...
Wed, 5 Aug, 2020 at 11:28 PM
Wheelhouse College Account Representatives can initiate Previews of additional Products offered by Wheelhouse College. Product Previews are free and last f...
Sun, 12 Feb, 2023 at 2:34 PM
The Product Catalog provides information on Wheelhouse Products to which an Account is not currently subscribed (or has not previously been subscribed). ...
Sun, 12 Feb, 2023 at 2:31 PM
YES! The Wheelhouse College referral program is open to all accounts with active public-product subscriptions. Account Representatives can invite friend...
Fri, 2 Jun, 2023 at 5:00 PM
For Admin and Manager users, running a Training Progress Report is an easy way to see exactly what your team has accomplished and how much training they hav...
Thu, 6 Jul, 2023 at 2:15 PM
Administrators and Managers may sometimes need to resend Users' invitations to begin training, and there is an easy way to do so. However, we recommend ...
Wed, 29 May, 2024 at 9:59 PM